TERMS & CONDITIONS

1. General Information

1.1 These Terms apply to all visitors, users, and customers of Nivira Wellness.

1.2 We reserve the right to update, modify, or change these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

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2. Products and Orders

2.1 All products sold by Nivira Wellness are Health supplements /dietary supplements / nutraceuticals, not medicines.

2.2 Product descriptions, images, ingredients, and pricing are provided for general information and may be updated without prior notice.

2.3 Our products are not intended to diagnose, treat, cure, or prevent any disease, in accordance with FSSAI regulations.

2.4 We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected misuse, or regulatory concerns.

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3. Pricing and Payment

3.1 Prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

3.2 Payments must be made in full at the time of purchase using accepted payment methods via the Rezorpay payment gateway.

3.3 In the event of suspected fraudulent or unauthorised transactions, we reserve the right to cancel the order and take appropriate action.

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4. Shipping and Delivery

4.1 We currently ship only within India.

4.2 Orders are delivered to valid residential or commercial addresses supported by our logistics partners.

4.3 Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

4.4 Nivira Wellness is not responsible for delays beyond our reasonable control.

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5. Returns and Refunds

5.1 Returns are accepted only if the product is unopened, unused, and in its original packaging.

5.2 Customers must contact us within 24–48 hours of receiving the product to request return approval.

5.3 Refunds, if approved, will be processed to the original payment method within 5–10 business days.

5.4 If a return is initiated by the customer, return shipping costs will be borne by the customer, unless the return is due to a damaged or incorrect product supplied by us.

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6. Product Use Disclaimer

6.1 Products must be used strictly as per label directions.

6.2 Individual results may vary based on lifestyle and body response.

6.3 We recommend consulting a qualified healthcare professional before use, especially for pregnant or breastfeeding women, individuals with medical conditions, or those on medication.

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7. Intellectual Property

7.1 All website content, including product names, formulations, text, images, logos, and designs, is the intellectual property of Nivira Wellness.

7.2 Any unauthorised use, reproduction, or distribution is strictly prohibited.

 

8. Limitation of Liability

8.1 Nivira Wellness shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

8.2 We do not guarantee uninterrupted or error-free access to the website at all times.

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9. Privacy Policy

9.1 Your personal information is collected and processed in accordance with our Privacy Policy.

9.2 We do not sell or misuse customer data and process information only for order fulfillment, customer support, and legal compliance.

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10. Governing Law

10.1 These Terms and Conditions are governed by the laws of India.

10.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Indian courts.

By using our website and purchasing from Nivira Wellness, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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11. Important Informations

11.1 All products sold on this website are classified as nutraceuticals, health supplements, or dietary supplements.

These products are not intended to diagnose, treat, cure, or prevent any disease.

Any descriptions, statements, or references to product benefits, ingredient properties, or supportive functions have not been reviewed or evaluated by the Food Safety and Standards Authority of India (FSSAI) or any other regulatory authority.

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11.2 Scientific information, including references to peer-reviewed studies, clinical trials, meta-analyses, or traditional use, is provided solely for general educational and informational purposes. Such references relate to individual ingredients and should not be interpreted as evidence of clinical evaluation or efficacy of any finished product sold by Nivira Wellness.

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11.3 Nivira Wellness products have not been clinically tested or proven, and no claims are made regarding medical outcomes or therapeutic effects.

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11.4 Individual results may vary.

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11.5 Customers should consult a qualified healthcare professional before using any nutraceutical or dietary supplement, especially if pregnant, nursing, have a medical condition, or are taking medication.

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For any inquiries, please contact:
care@nivirawellness.com